We start the process by engaging key stakeholders on a two-way dialogue. This allows us to understand your desired outcomes and the business and the environment you operate within. Through these sessions, you will also learn more about our transformation framework and glean from our learning base of actual case studies.

Through discussions, diagnostic tools, surveys and a holistic review of your organisational structure, performance management, staff engagement feedback and existing culture artefacts, we understand the parameters we need to work with, the style of communication that works best for you and get to the root of any presenting issues. This helps us formulate a strategy that’s then fed into our design process.

We will create a high-level transformation strategy designed specifically for your organisation including an implementation timeline.  Our first intervention will typically be either a period of 1-on-1 executive coaching to facilitate behavioural change with specific  leaders or a senior leadership alignment session.

We will present you with either a coaching plan or storyboard for the alignment session for your feedback and approval. Following this, we will design suitable materials for each transformation intervention tapping into our intellectual property on culture, leadership, emotional and spiritual intelligence and guided by accelerated learning principles. Where appropriate, self and 360 assessments and psychometric tools will be administered to facilitate awareness and inform the design of each intervention. Each intervention will be designed to work within your constraints of time and effort.

Our transformation interventions will typically involve a combination of alignment workshops, live training, 1-on-1 executive coaching, team building and inspirational talks. The senior leadership alignment workshop will focus on creating buy-in to a common vision and purpose, success metrics, a high level roadmap of the transformation strategy and key behaviours they will want to start modelling to be a catalyst for change. Our facilitation style draws heavily on principles of accelerated and experiential learning designed to engage all learners whether their learning style is visual, auditory or tactile.

We understand that the best learning occurs through engagement and practice, and must also build on the learner’s existing knowledge and experience. Therefore each program is made up of 70% story-telling drawing on real-life scenarios, interaction, personal reflection and practice.

Our approach identifies and measures strategic outcomes so you will benefit from tangible results and a return on investment. We use a combination of surveys, interviews and coffee sessions to glean “bright spots” and gauge effectiveness. We will then work collaboratively with you to design and develop the next steps to strengthen momentum towards your desire outcomes.

Facilitating behavioural transformation involves letting go of long-held and often deeply-ingrained principles, values and habits that may be less empowering and developing more empowering ones. Culture change is not a “take-one-step-up” process but more akin to “creating-ever-widening-ripples-in-the-pond”. The initial ripple should ideally start from the top. Each individual will take on the journey at a different pace. Change involves taking each through a process of Awareness -> Interest -> Desire -> Action -> Habit. We will empower your internal change leaders and agents with the skills to design and facilitate ongoing interventions that combine repetition, reinforcement and the widening and deepening of appropriate emotional competencies.

We will also consult with you to ensure these values, principles and behaviours are institutionalized by embedding these into your staff recruitment, induction, performance management and staff engagement processes and removing obstructive processes, structures and policies.