“Strategy x Execution x TRUST = Results”
[/fusion_title][fusion_text rule_style=”default” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” animation_direction=”left” animation_speed=”0.3″]The level of your people’s engagement and effectiveness is determined significantly by the level of trust, quality of relationships and their skills to influence, negotiate and manage conflict with stakeholders in the absence of authority.
Contact us to find out more about how our keynotes, live training and customized team building programs can help you align, energize and empower your teams with the empathy, influence, negotiation, conflict management, stakeholder engagement and relationship management skills to not just deliver better outcomes but create a positive, condusive workplace environment.
[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container admin_label=”keynotes” hundred_percent=”no” hundred_percent_height=”no” hundred_percent_height_scroll=”no” hundred_percent_height_center_content=”yes” equal_height_columns=”no” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” status=”published” border_style=”solid” padding_right=”50px” padding_bottom=”20px” padding_left=”50px” gradient_start_position=”0″ gradient_end_position=”100″ gradient_type=”linear” radial_direction=”center center” linear_angle=”180″ background_color=”#79cec2″ background_position=”center center” background_repeat=”no-repeat” fade=”no” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_blend_mode=”none” video_aspect_ratio=”16:9″ video_loop=”yes” video_mute=”yes” filter_hue=”0″ filter_saturation=”100″ filter_brightness=”100″ filter_contrast=”100″ filter_invert=”0″ filter_sepia=”0″ filter_opacity=”100″ filter_blur=”0″ filter_hue_hover=”0″ filter_saturation_hover=”100″ filter_brightness_hover=”100″ filter_contrast_hover=”100″ filter_invert_hover=”0″ filter_sepia_hover=”0″ filter_opacity_hover=”100″ filter_blur_hover=”0″ type=”legacy” admin_toggled=”yes”][fusion_builder_row][fusion_builder_column type=”1_5″ layout=”1_5″ center_content=”no” target=”_self” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” background_position=”left top” background_repeat=”no-repeat” hover_type=”none” border_style=”solid” border_position=”all” padding_top=”40px” animation_direction=”left” animation_speed=”0.3″ last=”false” first=”true” border_sizes_top=”0″ border_sizes_bottom=”0″ border_sizes_left=”0″ border_sizes_right=”0″ background_blend_mode=”overlay” min_height=”” link=””][fusion_imageframe image_id=”907|full” max_width=”175px” hover_type=”none” align=”right” lightbox=”no” linktarget=”_self” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”special-icon” animation_direction=”left” animation_speed=”0.3″ filter_hue=”0″ filter_saturation=”100″ filter_brightness=”100″ filter_contrast=”100″ filter_invert=”0″ filter_sepia=”0″ filter_opacity=”100″ filter_blur=”0″ filter_hue_hover=”0″ filter_saturation_hover=”100″ filter_brightness_hover=”100″ filter_contrast_hover=”100″ filter_invert_hover=”0″ filter_sepia_hover=”0″ filter_opacity_hover=”100″ filter_blur_hover=”0″]http://eqstrategist.com/wp-content/uploads/2018/12/keynote-icon.png[/fusion_imageframe][/fusion_builder_column][fusion_builder_column type=”4_5″ layout=”4_5″ center_content=”no” target=”_self” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” hover_type=”none” border_style=”solid” border_position=”all” box_shadow=”no” box_shadow_blur=”0″ box_shadow_spread=”0″ padding_top=”40″ background_type=”single” gradient_start_position=”0″ gradient_end_position=”100″ gradient_type=”linear” radial_direction=”center center” linear_angle=”180″ background_position=”left top” background_repeat=”no-repeat” background_blend_mode=”none” animation_direction=”left” animation_speed=”0.3″ filter_type=”regular” filter_hue=”0″ filter_saturation=”100″ filter_brightness=”100″ filter_contrast=”100″ filter_invert=”0″ filter_sepia=”0″ filter_opacity=”100″ filter_blur=”0″ filter_hue_hover=”0″ filter_saturation_hover=”100″ filter_brightness_hover=”100″ filter_contrast_hover=”100″ filter_invert_hover=”0″ filter_sepia_hover=”0″ filter_opacity_hover=”100″ filter_blur_hover=”0″ last=”true” first=”false” border_sizes_top=”0″ border_sizes_bottom=”0″ border_sizes_left=”0″ border_sizes_right=”0″ min_height=”” link=””][fusion_title title_type=”text” rotation_effect=”bounceIn” display_time=”1200″ highlight_effect=”circle” loop_animation=”off” highlight_width=”9″ highlight_top_margin=”0″ hide_on_mobile=”small-visibility,medium-visibility,large-visibility” content_align=”left” size=”3″ style_type=”default” animation_direction=”left” animation_speed=”0.3″]Keynotes
[/fusion_title][/fusion_builder_column][fusion_builder_column type=”1_1″ layout=”1_1″ center_content=”no” target=”_self” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” hover_type=”none” border_style=”solid” border_position=”all” box_shadow=”no” box_shadow_blur=”0″ box_shadow_spread=”0″ background_type=”single” gradient_start_position=”0″ gradient_end_position=”100″ gradient_type=”linear” radial_direction=”center center” linear_angle=”180″ background_position=”left top” background_repeat=”no-repeat” background_blend_mode=”none” animation_direction=”left” animation_speed=”0.3″ filter_type=”regular” filter_hue=”0″ filter_saturation=”100″ filter_brightness=”100″ filter_contrast=”100″ filter_invert=”0″ filter_sepia=”0″ filter_opacity=”100″ filter_blur=”0″ filter_hue_hover=”0″ filter_saturation_hover=”100″ filter_brightness_hover=”100″ filter_contrast_hover=”100″ filter_invert_hover=”0″ filter_sepia_hover=”0″ filter_opacity_hover=”100″ filter_blur_hover=”0″ last=”true” first=”true” border_sizes_top=”0″ border_sizes_bottom=”0″ border_sizes_left=”0″ border_sizes_right=”0″ min_height=”” link=””][fusion_text rule_style=”default” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” animation_direction=”left” animation_speed=”0.3″]
6 High EQ Strategies for Turning Demanding Customers into Raving Fans
Keynote – 60 minutes (including a 10 min Q&A)
This interactive and inspiring talk will give you 6 practical strategies and principles that high EQ professionals exhibit that take them beyond being a technical professional to being viewed as a Trusted Advisor by those they interact with.
Influencing in the Absence of Authority
Keynote – 1 hour
Today more than ever, our ability to achieve our bottom line results is directly correlated with our capacity and confidence to influence stakeholders, often without the benefit of positional authority. This engaging, interactive presentation offers practical tips, suggestions and tools to effective engage with and influence stakeholders.
Unleashing the Power of Diversity: Embracing Inclusion for Stronger Teams and a Thriving Workplace
60 minutes including a 10-minute Q&A
To empower everyone in the workplace with the mindset and skills to embrace diversity and inclusivity, fostering collaboration, strengthening relationships, and driving organizational success.
Story-telling Skills to Capture Hearts and Minds
Keynote – 1 hour
Imagine our world without smartphones today. Steve Jobs was technically brilliant and yet, his real genius and what made him such a game changer was his ability to articulate his ideas in a way that captivated the hearts and minds of his audience.
Structuring and Delivering Impactful Presentations
Keynote – 60 minutes (including a 10 min Q&A)
Every time you present to someone it forms an impression, giving you the potential for gain or loss. Over time, maximising the number of positive impressions you leave when you present will give you an edge in influencing others to act, and in realising the outcomes you seek for your audience and yourself.
Facilitation Fundamentals
60 minutes (including a 10 min Q&A)
For a team to realise its highest potential, the ability of its members to collaborate effectively is key. Staff meetings, project meetings, design meetings, planning and coordinating meetings are channels for teams to align, communicate, collaborate and resolve issues together.
Cultivating Design Thinking Mindsets: Leading Innovation in Today’s Business Landscape
60 minutes (including a 10 min Q&A)
Learn why the Mindset of Design Thinking is just as important as the Methodology in today’s dynamic business environment. It’s no secret that the human-centric methodology of Design Thinking has been a keystone for leading brands globally. But what is not as well-known is the mindset of a Design Thinking Leader, and how they engage their people to not just respond to challenges, but anticipate them and craft future-ready solutions.
Building Trust: The Key to Stronger Relationships and Success
60 minutes (including a 10 min Q&A)
To help leaders and individuals understand the importance of trust and learn how to build and maintain trust in their relationships.
The Power of Empathy and Active Listening: How to Improve Your Relationships and Achieve Greater Results
60 minutes (including a 10 min Q&A)
To help leaders and individuals understand the importance of empathy and active listening and learn how to develop these skills to improve their relationships and achieve greater success.
🚀⭐New and PopularCourageously Compassionate Conversations: How to Talk About Difficult Topics with Skill and Grace
Workshop – 60 minutes (including a 10 min Q&A).
To help leaders and individuals understand the importance of courageous and compassionate conversations and learn how to have these conversations with skill and grace.
🚀NewEmpowering Feedback: Cultivating Growth Mindset in Performance Management
60 minutes (including a 10 min Q&A).
Effective feedback is crucial for personal and professional growth, fostering a culture of continuous improvement, and cultivating a growth mindset. This inspirational and interactive keynote is designed to empower participants with the skills and confidence to give and receive feedback constructively.
Workshops
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Beyond Technical Excellence to Trusted Advisor: Influencing for Win-Win Outcomes
Workshop – 1 day (8 hours).
Research has shown that “star” performers possess key competencies that distinguish them from average ones. They are outcome-oriented, have strong listening skills, and they influence customers and stakeholders effectively to build strong, trusted relationships that enhance both the personal and organisational “brand” and creates win-win outcomes.
⭐PopularCommunicating and Influencing to Strengthen Workplace Relationships
Workshop – 1 day (8 hours).
The ability to collaborate effectively is crucial for a team’s success. While a shared purpose and common values are essential, a team reaches its full potential when diverse experiences, expertise, perspectives, and ideas contribute to optimal efficiency and innovation
Managing Workplace Conflict
Workshop – 1 day (8 hours).
This one-day workshop is designed to give participants a practical guide on the mindset and skill set to turn negative, unhealthy conflict into healthy conflict that stimulates grow and drives excellence.
⭐PopularThe High EQ Influencer – Negotiating Win-win Outcomes
Workshop – 1 day (8 hours).
Effective negotiation helps resolve situations where your objectives conflict with someone else’s. The aim of win-win negotiation is to find a mutually acceptable solution, ensuring both parties feel they have gained something valuable.
⭐Popular The High EQ Influencer – Effective Stakeholder Engagement
Workshop – 2 days(16 hours).
A major contributor to organisational and project failure is the lack of awareness and/or capability on the part of project staff to engage stakeholders effectively. In traditional, hierarchical, top-down structures, managers often wield influence through “positional authority”.
⭐PopularBusiness Storytelling: Presenting and Communicating with Impact
Workshop – 1 day (8 hours).
Imagine a world without smartphones today. Steve Jobs was technically brilliant, but his real genius—and what made him a game changer—was his ability to articulate ideas in a way that captivated hearts and minds.
The High EQ Presenter – Presenting with Impact
Workshop – 2 days (16 hours).
Public speaking is considered by many to be one of life’s most fearful experiences. Yet, the ability to empower, inspire and influence groups of people is one of the most highly “leveraged” activities any manager or leader can engage in.
Presenting with Impact will give you key tools and importantly, work on your confidence to help you craft and deliver the most effective presentations, regardless of whether this is a sales or marketing presentation, delivery of training, or running a workshop.
Consulting Skills for Change and Project Management Professionals
Workshop – 2 days (16 hours).
Project and Change Management professionals bring a great deal of value to the table for our clients. Our methodologies, our tools, our techniques and our understanding of how people move through projects and change offer our clients the potential of greatly increasing their probability of achieving success.
⭐PopularCustomer Service Excellence
Workshop – 1 day (8 hours).
Excellence in customer and client service is critical to an organisation’s long-term success. Whether service is perceived as mediocre, good, or exceptional largely depends on the customer’s experience. As Maya Angelou famously said, “People may not remember what you said or did, but they’ll always remember how you made them feel.
Design Thinking and Innovation: A Practical Guide to Solving Problems and Creating Value
Workshop – 1 day (8 hours).
Design thinking has its origins in human centred design and agile iterations. This places it at the forefront of current design practices, whether this is with technology or any other design challenges we face in business, society and our lives more broadly.
High EQ Solution Selling: Win Hearts and Minds with SPIN®
Workshop – 2 days (16 hours).
Dominate your sales game by weaving the science of SPIN® Selling with the magic of emotional intelligence (EQ). This 2-day workshop empowers you to uncover hidden needs, build trust, and close deals like a champion.
🚀NewEmpowering Sales Excellence: Mastering Key Account Management and Customer Service
Workshop – 1 Day (8 Hours).
This workshop equips sales professionals with advanced skills in key account management and customer service excellence. It enhances their ability to build lasting relationships, effectively manage key accounts, and deliver outstanding customer service, driving increased sales and customer loyalty in a B2B environment.
🚀⭐New and PopularMastering Difficult Conversations: Building Trust and Emotional Intelligence for Effective Management
Workshop – 2 days (16 Hours).
To equip people managers with the confidence, skills, and emotional competencies needed to manage difficult conversations effectively, fostering an environment of trust, empathy, and high performance within their teams.
High EQ Team Building
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High EQ Team Building
Team Building – 1 to 2 days (8 – 6 hours).
We design and facilitate high energy team building programs that feature a significant element of inspiration, empowerment, experiential learning and team bonding experiences.
Organisations have engaged our services to design and facilitate such programs with the following objectives:
• Assimilate key organizational themes from annual conferences and kick-offs
• Break down silos and enhance collaboration between and within functional groups
• Align teams on a common purpose, build a platform of trust and code of engagement between each other to take a team from Forming across Storming to Performing
✨⭐Popular and UpdatedStrategic Team Building and Alignment Retreat
Team Building – 1 to 2 days (8 -16 hours).
This highly interactive, experiential team-building retreat helps teams reconnect, re-energise, and align with a shared vision and culture.
✨⭐Popular and UpdatedTransformation Buy-in & Culture Alignment Retreats
Team Building – 1 to 2 days (8 -16 hours).
This bespoke retreat is designed to help organisations successfully navigate transformation by securing leadership buy-in, fostering a culture of resilience, and empowering teams to execute change effectively.
Testimonials
[/fusion_text][fusion_testimonials design=”classic” navigation=”yes” speed=”15000″ backgroundcolor=”#79cec2″ textcolor=”#ffffff” random=”no” hide_on_mobile=”small-visibility,medium-visibility,large-visibility”][fusion_testimonial name=”Duncan Boyle, Business Strategist” avatar=”male” company=” ” target=”_self”]“Dominic has work with my team of SME’s over the last 3 years on an annual basis, and the results keep coming. The way Dom interacts with the business owners has them leaving the day with that “I Can do” attitude, the difference with Dom’s way is the business owners actually go and implement changes in their business, the results speak for themselves.
Don’t think about using Dom, just do it.”
Duncan Boyle, Business Strategist.
[/fusion_testimonial][fusion_testimonial name=”Andrew Leo, CEO” avatar=”none” company=”Connect Centre Pty Ltd” target=”_self”]“Dominic’s talk on the Role of Emotional Intelligence in Superior Customer Service was a huge hit with the participants at our Contact Centre Association of Singapore Symposium. We left feeling empowered, inspired and determined to apply the simple, powerful strategies we learned to elevate our customers’ positive experience with our businesses.
Our members have given him a strong and great reviews on his commendable knowledge sharing session.”
Andrew Leo, CEO, Connect Centre Pty Ltd
[/fusion_testimonial][fusion_testimonial name=”Kate Fletcher, Senior Marketing Leader” avatar=”none” target=”_self”]“Dominic is an excellent facilitator who added a great deal of value to our e-commerce conference at Australia Post. From helping us plan the structure of the conference to deliver meaningful outcomes, to keeping the group energized and focused, to helping prepare each speaker and facilitate “lessons learnt”
from each presentation, he helped deepen the learning’s and created a high energy environment that really helped the team bond and produce action plans that would bring about the desired changes we sought”
Kate Fletcher, Senior Marketing Leader
[/fusion_testimonial][fusion_testimonial name=”Teo Che Eng, Managing Director” avatar=”none” company=”Yokogawa Software Engineering Wuxi (China)” target=”_self”]“I engaged the services of EQ Strategist in my capacity as Managing Director of Yokogawa Software Engineering of Wuxi from 2015-2017 to help elevate the skills and maturity of my management team in the areas of Critical Thinking, Leadership, Application of EQ at work and Design Thinking and to align, inspire and empower my organisation with the can-do mind-set and teaming effectiveness required to turn our ambitious annual goals into reality. During those three years, our team achieved record high business volume and record low attrition rate. Dom and Sue contributed to this success because of their demonstration of passion at work and the power of self-generating energy at work. What I appreciate most about working with EQ Strategist is the effort into the every detail of each and every workshop by
Dom and his ability to drive the team to new energy level every time he runs a workshop for us. I would recommend Dom & Sue to anyone who wants his or her organization to embark on a whole new energy level of productivity.”
Teo Che Eng, Managing Director, Yokogawa Software Engineering Wuxi (China)
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