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The High EQ Leader – Beyond Management to Transformational Leader

Course Aim

How often have we heard the lament – “we have too many managers and not enough of those who truly lead”? Great organisations, teams and projects are invariably led by managers with exceptional leadership skills. In Daniel Goleman’s book titled “The New Leaders – Transforming the Art of Leadership into the Science of Results”, he says, “No matter what leaders set out to do- whether it’s creating strategy or mobilising teams to action, their success depends on how they do it! Even if they get everything else just right, if leaders fail in this primal task of driving emotions in the right direction, nothing they do will work as well as it could or should”.

This course aims to empower managers with both the science and art of leadership. You will learn how to align hearts and minds to the attainment of common, inspiring outcomes and in the process, create extraordinary work culture that is empowered to deliver superior results.

Benefits of Attending

For the organisation:

Managers report that participants who attend this program

  • Exhibit greater urgency and confidence in engaging their staff at a more personal level
  • Delegate and empower their staff more effectively rather than get bogged down in detail
  • Engage their staff more effectively in dialogues about change
  • Contribute more actively to strategy and innovation
  • Communicate more clearly and effectively the context and strategy for change
  • Are more comfortable about challenging the status quo
  • Expand their responsibility and roles
  • Create more time to coach and grow their people
  • Return to work re-inspired and ready to lead.
 

For the participant:

Previous participants report that attending this program:

  • Shifted their mind-set about their role and capacity to lead, grow and inspire their people
  • Empowered them with tools and the confidence to engage and empower their staff
  • Gave them the confidence to lead transformation, strategy and innovation
  • Developed a greater sense of personal purpose in their career
  • Strengthened their self-esteem to be accountable for delivering the outcomes at work
  • Developed greater courage to expand their comfort zone and to realise their highest potential
  • Learned techniques to increase physical and mental energy and stamina
  • Gain access to other professionals in leadership roles and their career advice
  • Develop a career-sustaining networks of peers.

What It Covers

This workshop covers the following topics:

  • The difference between leading and managing
  • The difference between extrinsic versus intrinsic motivation and how to use this knowledge to create engaged staff
  • Transformational versus transactional leadership
  • The skills and attributes of a transformational leader
  • How to develop the emotional intelligence of a transformational leader
  • Applying inspirational motivation
  • Leadership styles and developing versatility as a leader
  • The beliefs and values of transformational leaders
  • The 4 steps to influence
  • Techniques for establishing rapport and creating idealised influence
  • Understanding and working to deliver stakeholder outcomes
  • Exercising empathy as a pathway to influence
  • Fostering a culture of innovation
  • Modeling the values of servant leadership.

Program Outline

Management versus Leadership
  • Aligning on course outcomes
  • The 5 levels of leadership
  • Distinguishing management from leadership.
Transformational versus Transactional leadership
  • Extrinsic versus Intrinsic motivation
  • Transformational versus transactional leadership
  • Transformational leadership and staff engagement
  • Skills and characteristics of transformational leadership.
Emotional Intelligence and Leadership
  • Attributes of Exceptional Leaders
  • What is Emotional Intelligence
  • The emotional competencies of transformational leaders.
Inspirational Motivation
  • Leadership styles and organisational culture
  • Tapping into the sources of intrinsic motivation
  • Exuding charisma.
Idealised Influence
  • The four steps to influence
  • Your beliefs and your effectiveness as an influencer
  • Developing the empowering beliefs of a transformational leader.
Individualised Consideration
  • Understanding your stakeholders’ needs
  • Strengthening empathy as a pathway to influence
  • Engaging your stakeholders by meeting their 6 human needs.
Creating an Innovative Culture
  • Innovation versus Continuous Improvement
  • Creating an environment that cultivates innovation
  • Applying effective acknowledgement.
The Values-driven Leader
  • Understanding the impact of your personal values on your leadership effectiveness
  • The values of servant leadership
  • Modelling the behaviours of high performance.

Delivery Strategy

The learning has been structured as a 2-day interactive workshop featuring case studies, discussion, breakout rooms, group activities, audio-visual presentations, role plays and anecdotes.

Formal Certification

At the completion of this program, the participant will be eligible to receive a Certificate of Participation from EQ Strategist.

Contact Us

Please help us serve you better by sharing the following information.

 

Delivery Format

Live online or live in-person.

Who should Attend?

Middle to senior management level staff, project and program managers, change leaders and champions.

Duration

2 days (16 hours).

Andrew Davey

Andrew is a Master Trainer and Executive Coach known for helping organisations shift from transactional leadership to emotionally intelligent cultures. A Tony Robbins Mastery graduate, Certified Life Coach, and MBA holder, he empowers leaders to unlock clarity, resilience, and purpose.

Dominic Siow

Co-founder and EQ Alchemist at EQ Strategist, Dom has inspired leaders and transformed cultures across 260+ organisations in 10 countries. He is the author of the Amazon best-seller *What’s GREAT About This?* and host of the *Inspiring Leadership* podcast.

Sue Siow

Co-founder and Director of EQ Strategist, Sue is known for her calm presence, strategic clarity, and deep empathy. With a background in information systems and advanced leadership training, she has supported leadership journeys for global clients across Asia-Pacific.

Caroline Crosbie

Caroline is a sought-after trainer and psychologist based in Perth, delivering experiential leadership and wellbeing programs. With expertise in resilience, work-life integration, and communication, she helps leaders sustain performance while leading with care, clarity, and balance.

Vivien Ong

Vivien is a seasoned facilitator and coach with 20+ years of corporate leadership experience. She specialises in mindful leadership, communication, and team dynamics, creating vibrant, high-trust learning environments where individuals step into leadership with clarity and voice.

Dale White

Dale is a high-impact leadership and performance coach with 19+ years of experience across government, corporate, and education. Known for his energy and practical insight, he helps leaders align strengths with strategy to drive sustainable, high-performance outcomes.

Vivien Ong

Vivien Ong is a seasoned leadership facilitator, coach, and trainer known for helping professionals grow into self-aware, courageous and impactful leaders. With over 20 years of corporate experience in sectors such as banking, telecommunications, BPO, and media,

Vivien brings a strategic yet deeply human lens to leadership development. At EQ Strategist, she facilitates programmes in mindful leadership, communication, psychological safety and team dynamics. Celebrated for her vibrant facilitation style, she combines energy, empathy, and practical insight to spark meaningful dialogue where learning and growth happen. She also mentors youth through a social enterprise and serves in the leadership team at the

Contact Centre Association of Singapore, where she advocates for better leadership and service standards. Her work is rooted in the belief that better leadership builds a better world. Through storytelling, behavioural tools, and reflective practice, she helps individuals step into leadership with presence, clarity, and voice. Vivien’s clients value her ability to create high-trust environments where people feel seen, heard, and empowered to lead from within.

Caroline Crosbie

Caroline is a sought-after trainer and psychologist who brings warmth, depth, and structure to leadership and wellbeing programmes. At EQ Strategist, she delivers experiential learning focused on resilience, work-life integration, and effective communication. Her academic background includes a Master of Clinical Psychology and certifications in Extended DISC, NLP, and EFT. Caroline’s clients appreciate her thoughtful approach to coaching and her ability to simplify complex psychological principles into actionable steps. With professional experience in five countries, she brings a culturally attuned perspective to her facilitation. Her goal is to help individuals and teams sustain performance without burning out—leading with insight, care, and clarity.

Dale White

“Real transformation doesn’t come from more information—it comes from aligned action.”

Dale White is a high-impact, outcome-focused leadership and performance coach, known for his energy, strategy and ability to drive real change. With 19+ years of experience helping professionals perform at their highest potential & a background in business, behavioural psychology, and high-performance coaching, Dale supports leaders to build clarity, confidence, and resilience in both work and life. At EQ Strategist, Dale facilitates training & coaching that blend behavioural insight, personal mastery, and practical implementation. His sessions are known for being dynamic, personalised, and results-focused – ensuring participants take real-world action that sticks. Dale holds degrees in Business and Exercise Science, and certifications in NLP, PCM, and Robbins Leadership Mastery. Whether supporting government departments, corporate leaders, guiding frontline teams or values-driven founders, Dale’s mission is to help people cut through theory and lead with purpose.

Jack Rankin

Jack Rankin is a high-impact trainer, executive coach, and culture catalyst with over 1,500 workshops delivered globally. His client portfolio includes leading names across government, finance, insurance, construction, and retail. At EQ Strategist, Jack helps organisations strengthen leadership capability, stakeholder alignment, and communication excellence. He is known for making learning engaging and actionable—tailoring each session to drive meaningful outcomes. His past clients include Singapore Airlines, Rio Tinto, Visa Westfield, Nike, Schneider Electric, and City of Parramatta Council. Jack is a Tony Robbins Leadership Mastery graduate and serves on the Synergistic Results Leadership team. Through each programme, he inspires individuals to elevate how they speak, lead, and influence.

Sue Siow

With a heart for people and a sharp strategic lens, Sue Siow co-founded EQ Strategist to help individuals and organisations flourish from the inside out. As Operations Director, she ensures the seamless delivery of high-impact programs while supporting clients with insight, empathy, and practical wisdom.

In addition to leading operations and client experience, Sue is also a skilled Facilitator and Participant Coach—contributing to larger workshops through 1-on-1 coaching, small group facilitation, and experiential team-building segments. Her calm, grounding presence invites reflection, trust, and personal growth.

With a background in Information Systems and advanced training from Tony Robbins’ Mastery University, Sue has supported programs across Singapore, Australia, Malaysia, China, and Indonesia for clients including Sembcorp, Esker, DBS Bank, Changi Airport Group, FedEx, Yokogawa, and AirAsia.

Dominic Siow

“Be the light or the mirror that reflects it.”

These words define Dominic Siow’s approach to life and leadership. As a globally recognised leadership facilitator, keynote speaker, coach, and co-founder of EQ Strategist, Dom is known for helping people reconnect with their purpose, lead with heart, and create cultures where everyone can thrive.

Drawing on senior leadership experience from IBM and Grapevine Technologies, he has spent the past two decades empowering over 260 organisations across 10 countries—from multinational corporations to public sector agencies and values-driven startups.

Dom’s facilitation style is equal parts insight, empathy, and inspiration. Whether leading a leadership retreat, designing a culture transformation program, or coaching executives through complexity, he helps people become not just better leaders, but better human beings.

He is the author of the Amazon bestselling book What’s GREAT About This?—a guide to building resilience through disruption—and the host of the Inspiring Leadership Podcast, where he shares real stories of growth and grit.

For Dom, leadership is not about titles. It’s about helping others find their light—and reflecting it back so they can shine.

Andrew Davey

At EQ Strategist, Andrew Davey is known for helping organisations move from transactional leadership to purposeful, emotionally intelligent cultures. As a master trainer and trusted coach, he brings a rare blend of business insight, coaching expertise, and facilitation mastery. Andrew’s clients span industries from logistics and software to government and education. He is a Tony Robbins Mastery University graduate, a Certified Life Coach, NLP Master Practitioner, and MBA holder. His mission is to empower leaders to unlock clarity, strengthen resilience, and lead inspired teams that drive results. Andrew delivers programs that are practical, energising, and deeply human—enabling sustained transformation at both the individual and organisational level.