How Trust Helps People Realise Their Fullest Potential
Trust is the foundation of any relationship, be it personal or professional. The [...]
The Blue Mansion – A Legacy Made Possible By The “First Followers”
Sue and I share a love of travel. Quite apart from feeling totally [...]
If There Is One Skill You Could Empower Your Younger Self With, What Would That Be?
Our son, Kieran, 17 years old, came to me only 6 months ago [...]
What Man’s Best Friend Taught Me About Leadership
Meet our beloved Bruno, a now seven-year-old Chocolate Labrador who can teach us ALL so [...]
Embracing Vulnerability
Been a while since I last wrote. I trust this finds you in the very [...]
When Your Staff Feel Great, Your Customers Feel It Too!
"It's common sense. When people feel great about the place where they work... they provide [...]
Six Principles and Strategies for Influencing Without Authority
“People will dutifully obey a person in authority. But they’ll passionately follow a leader [...]
10 Priorities of the Transformational Leader
Today, effective managers have the traits of transformational leaders, able to engage and inspire [...]
High EQ Strategies for Defusing a Situation with Difficult Customers
No matter how good your business or customer service level is, your ability to competently [...]
7 Strategies for Communicating to Create Assurance
Projects introduce uncertainty. Once a project has commenced, change is often also the norm, brought [...]