An Introduction to Emotional Intelligence

Course Aim

Emotional Intelligence is defined as “a form of social intelligence involving the ability to monitor one’s own and others emotions, to distinguish among them and to use this information to guide one’s thinking and behaviours” (Salovey and Mayer, 1990). Research has shown that one’s emotional, as opposed to cognitive intelligence is a key predictor to one’s performance in life and at the workplace.

This course seeks to provide participants with a good introduction to emotional intelligence and the concepts of self-awareness, self-management, social awareness and relationship management. It will empower participants with practical tips and strategies to understand themselves and others, what affects one’s emotional state and how to regulate and manage this in order to strengthen personal levels of motivation, elevate the quality of their relationships and their ability to influence for greater effectiveness.

Benefits of Attending

Participants at this workshop will experience the following benefits:

A good understanding of emotional intelligence and the benefits on developing this important asset for greater effectiveness and fulfilment
Greater awareness of their emotional states, how to control disempowering emotions and create empowering emotions that will enable them to better influence themselves and others
Enhanced self-confidence to master new skills, take on new challenges and adapt to change
Renewed sense of purpose and energy and to be able to infect your colleagues and teams with this
Through understanding what affects others emotional states, the ability to use this information to improve relationships and influence of others
Strengthened ability to lead and inspire others