Communicating and Influencing to Strengthen Workplace Relationships

Course Aim

The ability to synergise effectively is critical to a team’s ability to deliver its outcomes. Whilst having a shared purpose and common values is essential, for a team to realise its full potential, diversity of experience and expertise, perspectives and ideas lend to optimal efficiencies and innovation.

However, managed poorly, diversity can result in destructive behaviour – team members second-guessing the others’ motives, unhealthy conflict, diminished trust and self-confidence and a team focusing on self-preservation rather than solution optimisation.
The ability to strengthen relationships and to communicate and influence with empathy is an essential ingredient for effective collaboration. This course seeks to empower participants with such skills.

Benefits of Attending

Participants of this workshop stand to realise the following benefits:

Enhanced teamwork through improved workplace relationships
To apply rapport building skills to earn the trust of fellow workers
Increase confidence in working effectively with co-workers, leveraging respective strengths for improved outcomes
Improved listening skills leading to a culture of greater empathy in the work group
Confidence in managing conflict