Managing Workplace Conflict

Course Aim

Disagreeing with another is inevitable when it comes to working in a team. Yet conflict, if not managed well can spiral out of control. Both passive and active aggression affects productivity, morale and effectiveness of staff and can result in reputational damage and dysfunctional teams.

Managing Conflict is an interactive one-day workshop designed to give participants a practical guide on the mind-set and skill-set to turn negative, unhealthy conflict into healthy conflict that stimulates grow and drives excellence.

Benefits of Attending

Participants from this presentation will benefit from the following:

Develop greater understanding, empathy and awareness of reasons for conflict and how to differentiate healthy from unhealthy conflict
Use this knowledge to more effectively work with others and deal with conflict in a constructive manner