Thriving on Uncertainty

Thriving on Uncertainty

The need for certainty in our lives, that we can avoid pain, be safe or comfortable is fundamentally wired in each and every one of us. So how do we create certainty in times like this, where uncertainty reigns, where inundated daily by news, gossip and innuendo of how bad things are?

How you deal with uncertainty has a direct bearing on the level of success, happiness and fulfilment you experience in your life. The irony is that whilst we all need certainty in our lives, it’s our source of certainty that determines how truly effective we are. What’s yours? Is it in the state of your job, the economy, your spouse, colleagues, family, sharemarket? Do you get it from habits like smoking, eating, sport, exercise, prayer, meditation, venting, socialising? Or is it something you just have within you, or that you call faith or self-confidence?

Here’s an exercise for you:

  1. Think of recent times when you’ve felt really uncertain. What have you done to create certainty in those moments? Write down an inventory of actions you’ve taken.
  2. From this list, evaluate each and ask yourself “was this action or habit productive or helpful to me in a positive way, was it destructive or injurious (to my health, reputation, relationships, etc.) or was it neither productive nor destructive? One of the traits of peak performers it that they simply make better choices.

Peak performers choose options that are positive and over which they have total control. Habits like prayer, the subtle things we do with our body or self-talk to stimulate a feeling of inner-confidence and control, proactively seeking mentoring or coaching or simply brainstorming and then taking creative, constructive solutions to create even more value for themselves and others around them. Peak performers appreciate that uncertainty, like gravity, is a fact of life. They thrive on it. Think about it. Olympians totally devote years of their life in fervent commitment to a cause that offers no guarantee of success.

Ineffective people, on the other hand, attempt to control the uncontrollable – their staff, colleagues, spouse, they blame the government, economy, lose emotional self-control with outbursts to “let off steam” – and thus perpetuate a life of constant “reaction” to one crises or another.

Remember,

“It’s not the blowing of the wind, but the setting of the sail that determines where you end up in life” (Jim Rohn).
“It’s not how far you fall, it’s how high you bounce that counts.” (Brian Tracey).
”It’s in your moments of decisions that your destiny is shaped!” (Anthony Robbins).

  1. So what will you do today to make even better choices?

Here’s a tip – whenever you’re faced with a moment of uncertainty or feeling stressed, cultivate the following habit:

  1. Take a few deep breaths and ask “what’s GREAT about this situation?” Write down a list of all the positives. And for each positive, think about what’s great about that, etc. You should reach a point where you’re feeling a sense of GRATITUDE, perhaps even

INSPIRATION!

  1. From this emotional state, ask yourself “What can I do to take advantage of the opportunities presented by this situation to make things even better for myself and others around me?” Remember, the best decisions are always made from an emotional state of GRATITUDE, LOVE or INSPIRATION! Not desperation, fear, anxiety or even over-exuberance.
  2. And then, just take ACTION!

Leaders, remember that your teams need certainty in such times. The best leaders exude and create certainty for their teams. Obama was able to win an “unwinnable” election because of the two candidates, he was more successful in exuding confidence and hope through his vision, passion and zeal. The US public dealing with uncertainties about his inexperience and all the innuendo about his faith and past, opted for a man who ultimately communicated CERTAINTY, that things could and will get better, with a strategy that they felt comfortable with. Remember, your teams want hope, inspiration that the future can be even better than the present or the past.

If you’re not offering it, they will seek solace from other sources, whether it’s through rumor-mongering, blame, apathy (which creates a sense of inner-certainty) or another employer.

“When the eagles are silent, the parrots begin to jabber” – Winston Churchill.

  • Find your certainty, in the vision, how well prepared the team is, your confidence in your people, the strategies the team are proactively taking, etc.
  • Communicate this regularly and positively to your teams.
  • Institute informal think tank or coffee sessions to “listen” and empathise with your teams.
  • Build your team’s self-confidence by continuing to set goals, strive to achieve them and communicate regular small wins.
  • Keep your staff engaged – organise training that’s relevant and upbeat and which keeps them focused on the future and on what’s possible

Seize the Day! Make it the most magnificent you deserve!

Kindest,

Signature_DS

Andrew Davey

Andrew is a Master Trainer and Executive Coach known for helping organisations shift from transactional leadership to emotionally intelligent cultures. A Tony Robbins Mastery graduate, Certified Life Coach, and MBA holder, he empowers leaders to unlock clarity, resilience, and purpose.

Dominic Siow

Co-founder and EQ Alchemist at EQ Strategist, Dom has inspired leaders and transformed cultures across 260+ organisations in 10 countries. He is the author of the Amazon best-seller *What’s GREAT About This?* and host of the *Inspiring Leadership* podcast.

Sue Siow

Co-founder and Director of EQ Strategist, Sue is known for her calm presence, strategic clarity, and deep empathy. With a background in information systems and advanced leadership training, she has supported leadership journeys for global clients across Asia-Pacific.

Caroline Crosbie

Caroline is a sought-after trainer and psychologist based in Perth, delivering experiential leadership and wellbeing programs. With expertise in resilience, work-life integration, and communication, she helps leaders sustain performance while leading with care, clarity, and balance.

Vivien Ong

Vivien is a seasoned facilitator and coach with 20+ years of corporate leadership experience. She specialises in mindful leadership, communication, and team dynamics, creating vibrant, high-trust learning environments where individuals step into leadership with clarity and voice.

Dale White

Dale is a high-impact leadership and performance coach with 19+ years of experience across government, corporate, and education. Known for his energy and practical insight, he helps leaders align strengths with strategy to drive sustainable, high-performance outcomes.

Vivien Ong

Vivien Ong is a seasoned leadership facilitator, coach, and trainer known for helping professionals grow into self-aware, courageous and impactful leaders. With over 20 years of corporate experience in sectors such as banking, telecommunications, BPO, and media,

Vivien brings a strategic yet deeply human lens to leadership development. At EQ Strategist, she facilitates programmes in mindful leadership, communication, psychological safety and team dynamics. Celebrated for her vibrant facilitation style, she combines energy, empathy, and practical insight to spark meaningful dialogue where learning and growth happen. She also mentors youth through a social enterprise and serves in the leadership team at the

Contact Centre Association of Singapore, where she advocates for better leadership and service standards. Her work is rooted in the belief that better leadership builds a better world. Through storytelling, behavioural tools, and reflective practice, she helps individuals step into leadership with presence, clarity, and voice. Vivien’s clients value her ability to create high-trust environments where people feel seen, heard, and empowered to lead from within.

Caroline Crosbie

Caroline is a sought-after trainer and psychologist who brings warmth, depth, and structure to leadership and wellbeing programmes. At EQ Strategist, she delivers experiential learning focused on resilience, work-life integration, and effective communication. Her academic background includes a Master of Clinical Psychology and certifications in Extended DISC, NLP, and EFT. Caroline’s clients appreciate her thoughtful approach to coaching and her ability to simplify complex psychological principles into actionable steps. With professional experience in five countries, she brings a culturally attuned perspective to her facilitation. Her goal is to help individuals and teams sustain performance without burning out—leading with insight, care, and clarity.

Dale White

“Real transformation doesn’t come from more information—it comes from aligned action.”

Dale White is a high-impact, outcome-focused leadership and performance coach, known for his energy, strategy and ability to drive real change. With 19+ years of experience helping professionals perform at their highest potential & a background in business, behavioural psychology, and high-performance coaching, Dale supports leaders to build clarity, confidence, and resilience in both work and life. At EQ Strategist, Dale facilitates training & coaching that blend behavioural insight, personal mastery, and practical implementation. His sessions are known for being dynamic, personalised, and results-focused – ensuring participants take real-world action that sticks. Dale holds degrees in Business and Exercise Science, and certifications in NLP, PCM, and Robbins Leadership Mastery. Whether supporting government departments, corporate leaders, guiding frontline teams or values-driven founders, Dale’s mission is to help people cut through theory and lead with purpose.

Jack Rankin

Jack Rankin is a high-impact trainer, executive coach, and culture catalyst with over 1,500 workshops delivered globally. His client portfolio includes leading names across government, finance, insurance, construction, and retail. At EQ Strategist, Jack helps organisations strengthen leadership capability, stakeholder alignment, and communication excellence. He is known for making learning engaging and actionable—tailoring each session to drive meaningful outcomes. His past clients include Singapore Airlines, Rio Tinto, Visa Westfield, Nike, Schneider Electric, and City of Parramatta Council. Jack is a Tony Robbins Leadership Mastery graduate and serves on the Synergistic Results Leadership team. Through each programme, he inspires individuals to elevate how they speak, lead, and influence.

Sue Siow

With a heart for people and a sharp strategic lens, Sue Siow co-founded EQ Strategist to help individuals and organisations flourish from the inside out. As Operations Director, she ensures the seamless delivery of high-impact programs while supporting clients with insight, empathy, and practical wisdom.

In addition to leading operations and client experience, Sue is also a skilled Facilitator and Participant Coach—contributing to larger workshops through 1-on-1 coaching, small group facilitation, and experiential team-building segments. Her calm, grounding presence invites reflection, trust, and personal growth.

With a background in Information Systems and advanced training from Tony Robbins’ Mastery University, Sue has supported programs across Singapore, Australia, Malaysia, China, and Indonesia for clients including Sembcorp, Esker, DBS Bank, Changi Airport Group, FedEx, Yokogawa, and AirAsia.

Dominic Siow

“Be the light or the mirror that reflects it.”

These words define Dominic Siow’s approach to life and leadership. As a globally recognised leadership facilitator, keynote speaker, coach, and co-founder of EQ Strategist, Dom is known for helping people reconnect with their purpose, lead with heart, and create cultures where everyone can thrive.

Drawing on senior leadership experience from IBM and Grapevine Technologies, he has spent the past two decades empowering over 260 organisations across 10 countries—from multinational corporations to public sector agencies and values-driven startups.

Dom’s facilitation style is equal parts insight, empathy, and inspiration. Whether leading a leadership retreat, designing a culture transformation program, or coaching executives through complexity, he helps people become not just better leaders, but better human beings.

He is the author of the Amazon bestselling book What’s GREAT About This?—a guide to building resilience through disruption—and the host of the Inspiring Leadership Podcast, where he shares real stories of growth and grit.

For Dom, leadership is not about titles. It’s about helping others find their light—and reflecting it back so they can shine.

Andrew Davey

At EQ Strategist, Andrew Davey is known for helping organisations move from transactional leadership to purposeful, emotionally intelligent cultures. As a master trainer and trusted coach, he brings a rare blend of business insight, coaching expertise, and facilitation mastery. Andrew’s clients span industries from logistics and software to government and education. He is a Tony Robbins Mastery University graduate, a Certified Life Coach, NLP Master Practitioner, and MBA holder. His mission is to empower leaders to unlock clarity, strengthen resilience, and lead inspired teams that drive results. Andrew delivers programs that are practical, energising, and deeply human—enabling sustained transformation at both the individual and organisational level.